The issue of healthcare illiteracy continues to grow especially as technology advances in healthcare practice. Only about 12% of the population can speak “medicalese.” Nurses and doctors speak with a mumbo jumbo of healthcare communication techniques and vocabulary that more often than not serve to confuse and bewilder patients and family members at some of the most significant points in their lives. If you’ve ever found yourself in a situation of being given a terrible diagnosis, or been with a family member or friend as the news was delivered, you know how overwhelming that scenario is. The moment the practitioner says words like cancer, HIV, heart failure, diabetes, etc., the…